Does your formula contain the key nutrients required for an infant up to 12 months of age?
Yes! All infant formulas in Australia must comply with a strict recipe as dictated by the Food Standards Australia New Zealand (FSANZ) and must meet all the complete nutritional needs of babies for the first 12 months of their lives. Our formulas meet these standards and we pride ourselves in the quality of the products we create.
Palm oil has been used in your formula. Where is this sourced?
We only use certified organic palm oil from sustainable sources in our infant formulas. Our palm oil is from South America and is from the only company in the world that has a vertically integrated palm oil production system from seeding to farming, harvesting, mechanical pressing, and physical refinery and finally making of products including the palm oil. The palm tree plantation is committed to improve the living conditions of the local communities and is sponsoring the development of an additional 2,000 hectares owned by cooperatives of small farmers. This is an important project of great social impact in the region and part of their commitment to organic farming practices. We use palm oil in our infant formulas, which help to provide the correct fatty acid composition. Palm Oil is used to supply palmitic acid. Palmitic acid is a fatty acid which occurs in significant levels in breast milk and palm oil is the best source for supplying this fatty acid to formula. We choose palm oil over other oils, because of its high quality, health conscious food processes and it does not contain excessive amounts of trans-fats derived from hydrogenation like in animal fats. Our palm oil is not sourced from Indonesian rainforest and does not have any impact on orangutans.
Can I receive samples or smaller sizes of your formula or milk drink?
The World Health Organisation recommends that breastmilk is best for your baby. The introduction of infant milk formula can be hard to reverse and should only be used after advice from a doctor or health practitioner is sought. In recognition of this, Bellamy’s does not provide formula samples.
Do your formula & milk drink tins contain Bisphenol A (BPA)?
Our tins, lids and scoops are all BPA free, and recyclable.
How do you read Country of Origin Labelling on your formula or milk drink?
All products manufactured by Mim’s Gentle Milk Co contain a standardised Country of Origin Label (CoOL) logo which satisfies Government Labelling requirements whereby the average percentage of Australian ingredients used in that product will be visible. This will be positioned close to the nutrition information panel on all our product ranges. All Mim’s Gentle Milk Co products are proudly Made in Australia and therefore this will feature on each of our CoOL logos on pack.
Why don’t you source all your ingredients from Australia?
We have a commitment to source the purest ingredients to make our products and where possible we endeavour to source these ingredients within Australia and Australia is always our first choice. However, sometimes we cannot source enough organic ingredients from Australia that meet our strict requirements, or some ingredients may not be available in Australia due to our climate (e.g. drought and flood). Organic goat milk in particular is incredibly rare and as such we source form certified organic farms in the Netherlands and surrounding regions. Any imported ingredients we use go through our stringent quality procedures and are certified organic and approved by NASAA (National Association for Sustainable Agriculture in Australia) and ACO (Australian Certified Organic), which is Australia’s principal certifying bodies for organic and biodynamic produce. All our products undergo testing to ensure our products meet stringent food safety and quality requirements and we do not release any product until all of these tests have satisfactorily met these requirements.
Where can I find out more information about the origin of ingredients in my formula or milk drink?
Please contact our Customer Service Hotline on 1800 010 460, phone +61 3 6332 9200 or email firstname.lastname@example.org.